Privacy Policy for Therapy by Jules
Effective date: May 2025
I’m committed to protecting your privacy and making sure your personal information stays safe, respectful, and only used when truly necessary. This policy outlines how I collect, use, and protect your data when you visit my website or work with me.
You trust me with your personal information, and I take our responsibility to protect this very seriously. I respect your privacy and your rights to control your personal information. I will not sell your personal information to third parties.
Please read this privacy notice carefully and make sure you understand it. You are considered to have accepted our privacy notice, if you do not agree with and accept it you must stop using our site immediately.
The main purpose of collecting your information is to provide you with the tailored services offered and undertaken.
If you are directed to or use any agency outside of ‘Therapy by…’ they are not covered by this privacy notice.
1. What I Collect
When you browse my site, book a session, or get in touch, I may collect:
- Your name, email address, phone number (if provided)
- Booking details or questionnaire responses
- Coaching or session notes (see confidentiality below)
- Payment info (processed securely via [Stripe / PayPal / booking platform])
- Analytics data (like which pages you visit and for how long)
2. How I Use Your Info
If you provide your personal information when you use my services, I keep it private and store it securely until I no longer need it. I will only use it to provide the services you want from me. However, it is not possible to guarantee that any email is secure, so if you email me, you do so at your own risk (meaning that you are responsible for the consequences of doing so).
Your data helps me:
- Respond to inquiries and manage bookings
- Deliver coaching, hypnotherapy, or services you’ve requested
- Send useful updates (if you’ve signed up for them)
- Improve my website and services
3. Coaching Session Notes & Confidentiality
Any notes taken during coaching or hypnotherapy sessions are stored securely and treated as confidential. I only use these notes to support your progress and provide the best possible service. Your personal information and session content will never be shared without your written consent—unless required by law or in cases of serious harm or risk (as outlined in ethical coaching practices).
4. Cookies & Tracking
My website uses cookies (tiny digital helpers) to understand how visitors interact with the site. You can disable cookies in your browser at any time.
5. Keeping Your Info Safe
Your information is stored securely, and I only keep it as long as needed to fulfil services or legal requirements. If you want your info deleted—just ask.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the data I hold about you
- Correct or update your information
- Ask me to delete it entirely
- Withdraw consent or unsubscribe from emails
7. Third-Party Services
I may use trusted platforms (like my booking system, payment processor, or email service) to help deliver services. These providers have their own privacy policies and comply with data protection regulations.
8. Questions or Concerns?
Email me anytime at julesnorwood1@gmail.com if you have questions or would like to view, change, or delete your data.
By using this site, you agree to this Privacy Policy.
Thanks for trusting me with your info—I treat it with the care it deserves.